CERM Support
How can we help you?
We're committed to supporting you every step of the way.
At CERM, we're dedicated to providing exceptional support to ensure your MIS system runs smoothly. Whether you need quick access to our customer service, want to explore our comprehensive online help resources, or become a CERM expert through our e-learning platform, we’ve got you covered.
From submitting support tickets to receiving real-time assistance from our AI tool, Lumi, our team is ready to help you maximize your productivity and resolve any challenges you face.
CERM ID: Your key to secure access
To ensure the highest levels of security and to keep our documentation exclusively available to our valued customers, we have implemented the requirement of a CERM ID for accessing the CERM Online Help database.
Not familiar with CERM ID yet? Please reach out to your internal IT Manager or CERM Project Manager. They will assist you in creating your personal ID, ensuring that you can continue to access our resources securely.
Explore CERM Online Help
Your journey to becoming a CERM expert starts here. With resources designed to help you master our system, you’ll find everything you need in our CERM Online Help database.
